This Privacy Policy describes how MetaboliQ Technologies Pvt. Ltd. (“MetaboliQ”, “we”, “us”) may collect, use, store, and disclose information when you use our websites, applications, and related services (collectively, the “Services”). This document is provided for transparency; it is not legal advice. If you are a patient or healthcare provider, additional terms may apply under your agreement with us or your clinic.
Depending on how you interact with the Services, we may process categories of information such as: identifiers (e.g. name, email, phone); professional information (e.g. specialty, clinic); technical data (e.g. device type, IP address, logs); and, where applicable, health-related data introduced through clinical workflows subject to consent and applicable law.
We process information to operate and improve the Services; provide support; ensure security and fraud prevention; meet legal and regulatory obligations; and, where permitted, communicate about products and updates. Health data is handled in line with consent, purpose limitation, and applicable healthcare and data-protection requirements.
Where the Digital Personal Data Protection Act, 2023 (India) or other laws apply, we rely on appropriate grounds such as consent, legitimate uses as defined by law, or other permitted bases. You may withdraw consent where processing is consent-based, subject to legal exceptions.
We may share information with service providers who assist us (e.g. hosting, email delivery, analytics) under contracts that require appropriate safeguards. We may disclose information if required by law or to protect rights, safety, and security.
We retain information for as long as necessary to fulfil the purposes above, unless a longer period is required or permitted by law (including clinical, audit, or medico-legal retention).
We implement technical and organisational measures designed to protect information. No method of transmission or storage is completely secure; we encourage responsible use of credentials and devices.
Subject to applicable law, you may have rights to access, correction, erasure, restriction, objection, or portability, and rights regarding automated decision-making. To exercise rights or ask questions, contact us at the email below.
If data is processed outside India, we take steps consistent with applicable law to ensure appropriate protection.
Our Services are not directed at children in a manner that solicits personal data contrary to law. If you believe we have collected data from a child improperly, please contact us.
We may update this Policy from time to time. The “Last updated” date will change when we do; material changes may be communicated as required by law.
Questions about this Privacy Policy: tushar.langer@metaboliq.in